Legal
Last updated: July 26, 2026
Welcome to Crozzroads™. These terms set the ground rules for our relationship with each other — and we've written them the way we'd speak, with warmth and honesty. By using Crozzroads, you're agreeing to what's here. If you have questions, you can always reach us at hello@crozzroads.io.
Crozzroads is not a healthcare provider. Nothing here — readings, gatherings, journals, meditations, worksheets, or practitioner listings — is medical, psychological, psychiatric, or mental health advice, diagnosis, or treatment. If you're navigating a difficult period, please seek the guidance of a qualified licensed professional. If you or someone you know is in crisis, call your local emergency services or a crisis hotline right away.
The readings, circles, guided meditations, journal prompts, and worksheets on Crozzroads are for personal reflection and growth. They are not therapy, counseling, or crisis support. You acknowledge that engaging with reflective, spiritual, or emotionally exploratory material may surface difficult thoughts, feelings, memories, or reactions — and you take that risk voluntarily. You are responsible for your own emotional, psychological, physical, and spiritual well-being, and for seeking professional support when you need it.
We treat what you share here with care. Information you provide — account details, journal entries, reading intake forms, and gathering participation — is stored securely and used only to deliver the services you've requested and to improve your experience. We don't sell your personal data. We don't share identifying information with practitioners, partners, or third parties without your explicit consent, except where required by law.
Depending on where you live, you may have additional rights over your personal information — including the right to access, correct, port, or delete your data; the right to withdraw consent; the right to opt out of the sale or sharing of your personal information; and the right to lodge a complaint with a supervisory authority. These rights are recognized under laws such as the GDPR, the California Consumer Privacy Act and Privacy Rights Act, and similar state and national laws. To exercise any of these rights, contact us at hello@crozzroads.io. We do not knowingly sell personal information.
Crozzroads uses cookies and similar technologies to keep you signed in, remember your preferences, secure the platform, measure usage, and improve the experience. Some cookies are strictly necessary for the site to function; others are optional. Where required by law, we'll ask for your consent before setting non-essential cookies, and you can withdraw consent or change your settings at any time through your browser controls.
By creating an account, you consent to receive transactional emails related to your membership, security, bookings, and account activity. We may also send occasional updates, newsletters, or marketing messages — you can opt out at any time using the unsubscribe link in any email we send. If we ever offer SMS or text messages, those will require separate, explicit opt-in, and message and data rates may apply.
By creating an account or using Crozzroads, you agree to use the platform lawfully, respectfully, and for your own personal, non-commercial reflection and growth. You agree not to harass other members or practitioners, impersonate others, scrape or republish content, or use the platform to solicit, market, or distribute services without permission.
Membership fees are billed as described at sign-up. You may cancel at any time after the first three months, and cancellation takes effect at the end of your current billing period. Content on Crozzroads — writing, audio, design, and curated directories — is owned by Crozzroads or its contributors and may not be reproduced without written permission. We may update these terms, suspend accounts that violate them, or change features and pricing with reasonable notice.
Practitioners listed on Crozzroads are independent professionals — not employees or agents of Crozzroads. We don't verify credentials, licensure, insurance, or outcomes, and inclusion in the directory is not an endorsement. Any engagement, payment, or relationship you enter into with a practitioner is solely between you and that practitioner. We encourage you to do your own due diligence before working with anyone you find here.
Practitioners who apply to be listed agree to a separate Practitioner Agreement covering, at minimum: their status as independent contractors (not employees, agents, partners, or joint venturers of Crozzroads); their sole responsibility for their own licensure, credentials, insurance, taxes, and compliance with applicable law; conduct and professionalism standards; a limited license to Crozzroads to display their listing content; and Crozzroads' right to remove listings at its discretion.
Required use of platform payments. All bookings, sessions, and payments between members and practitioners or service providers listed on Crozzroads must be initiated and completed through the Crozzroads payment system. Members and practitioners agree not to arrange, solicit, or accept payment outside of the platform — including cash, check, Venmo, PayPal, Zelle, bank transfer, cryptocurrency, or any other method not processed through Crozzroads. Off-platform payments violate these Terms, terminate your booking protection, refund eligibility, dispute resolution rights, and platform guarantees, and may result in suspension or termination of your account and removal from the directory.
Crozzroads charges a platform fee of 15% on each transaction processed through the platform. Practitioners and service providers acknowledge that the platform fee is deducted from the session price before payout. Attempting to circumvent platform payments — including by sharing personal contact information for the purpose of arranging off-platform payment — is a material breach of these Terms.
You retain ownership of the content you create on Crozzroads — including journal entries, gathering contributions, intake responses, and any other material you submit. By submitting your content, you grant Crozzroads a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, display, and process your content solely as needed to operate, secure, support, and improve the platform and deliver the services you've requested. Anonymized or aggregated insights derived from platform activity may be used to improve Crozzroads. You represent that your content is yours to share and doesn't infringe the rights of any third party. When you delete your account, we'll delete or de-identify your content within a reasonable period, except where retention is required by law or necessary to resolve disputes.
Payments are processed by our third-party payment processor (currently Stripe). Crozzroads doesn't store full payment card details on its own servers. By providing payment information, you authorize us and our processor to charge the applicable fees, taxes, and recurring membership amounts.
Memberships renew automatically until cancelled. You may cancel at any time after the first three months. Cancellation takes effect at the end of the current billing period. Except where required by law, membership fees are non-refundable. Individual readings and sessions are subject to the cancellation, rescheduling, and refund policy disclosed at booking; no-shows and late cancellations may be non-refundable. If a practitioner cancels, you may reschedule or request a refund of fees paid for that session. Chargebacks or payment disputes filed without first contacting us may result in suspension of your account.
"Crozzroads" and the Crozzroads name, logo, and content are trademarks and copyrighted works of Crozzroads or its licensors. If you believe content on the platform infringes your copyright, please send a written notice to hello@crozzroads.io including: (1) your physical or electronic signature; (2) identification of the copyrighted work claimed to be infringed; (3) identification of the material that is claimed to be infringing and its location; (4) your contact information; (5) a statement that you have a good-faith belief that use of the material is not authorized; and (6) a statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the rights holder. We may remove allegedly infringing material and terminate the accounts of repeat infringers.
The platform and all content, services, readings, gatherings, meditations, worksheets, listings, and other materials are provided on an "as is" and "as available" basis, without warranties of any kind — whether express, implied, statutory, or otherwise. To the maximum extent permitted by law, Crozzroads disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, uninterrupted or error-free operation. Crozzroads makes no warranty regarding the conduct, qualifications, or outcomes of any practitioner, member, or third party.
To the maximum extent permitted by applicable law, in no event shall Crozzroads, its affiliates, officers, directors, employees, contractors, or agents be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenues, data, goodwill, or other intangible losses, arising out of or relating to your access to or use of (or inability to access or use) the platform, any content, any practitioner engagement, or these terms — whether based in contract, tort (including negligence), strict liability, or any other legal theory. In no event shall Crozzroads' total cumulative liability arising out of or relating to these terms or the platform exceed the greater of (a) the total amount you paid to Crozzroads in the twelve (12) months immediately preceding the event giving rise to the claim, or (b) one hundred U.S. dollars (US$100). Some jurisdictions do not allow the exclusion or limitation of liability for certain damages, so some of the above limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Crozzroads and its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the platform, your violation of these terms, your violation of any third-party right, or any dispute between you and a practitioner.
These terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute arising out of or relating to these terms or your use of the platform shall be resolved through binding arbitration in New York County, New York, in accordance with the rules of the American Arbitration Association. Either party may seek injunctive or equitable relief in a court of competent jurisdiction for matters related to intellectual property or unauthorized use of the platform. You agree to resolve any dispute on an individual basis and waive any right to participate in a class action, class-wide arbitration, or any other representative proceeding.
We may update these terms from time to time. When we do, we'll change the "last updated" date at the top. If something changes materially, we'll let you know by email or in the app. Your continued use of Crozzroads after any change constitutes acceptance of the updated terms.
For questions about these terms, your data, or to exercise any of your rights, contact us at hello@crozzroads.io. We'll respond — thoughtfully and personally — as soon as we can.
Crozzroads™ is not a medical, psychiatric, or mental health service. The content and resources on this platform are for informational and supportive purposes only and are not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified providers with any questions about a medical or mental health condition.